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LONDON CHAMBER OF COMMERCE WEBINAR : Handling Difficult Conversations as a Line Manager
9-11-2022 @ 12:45 pm - 1:30 pm
Incredible outcomes exist on the other side of a difficult conversation. Are you confident that you and the line managers in your organisation have the skills to have those tricky conversations? Join this webinar to learn more about good practice when conducting difficult conversations and explore the importance of dealing with difficult issues, key tips to deliver a successful conversation and ways to deal with an employee’s difficult attitude.
Sarah Jo Loveday, Founder of HR consultancy peopleknd, will offer practical advice on:
- The line manager’s role
- Difficult topics of conversation
- The importance of addressing difficult issues promptly
- The consequences of failing to address the issue
- The conversation: five key tips
- Dealing with an employee’s difficult attitude
- Following the meeting