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LONDON CHAMBER OF COMMERCE WEBINAR : How can a Well-Designed Customer Journey Map can Help you get More Clients?
16-11-2022 @ 1:00 pm - 2:00 pm
Join our webinar to discover how a well-designed customer journey map can help you get more clients.
Customer journey maps can be used to understand your clients and their needs, problems and expectations. They help companies optimise costs, identify high-converting channels and increase customer retention. This is especially useful in B2B, where the purchasing process isn’t linear and may stretch over time. As a result, you can offer a better, tailor-made service and encourage more clients to work with you.
In this webinar, hosted by Szymon Heliosz, Senior UX Designer & Customer Experience Strategist at NoA Ignite, we will focus on the benefits of customer journey maps for your business. We’ll also dive into some practical tips and tricks to help you get started with customer journey maps in your company.